Apartheid en Cuba
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    Out of Service / Yoani Sánchez

    Out of Service / Yoani Sánchez
    Translator: Unstated, Yoani Sánchez

    Commemorative plaque in Havana for the first telephone conversation in
    Spanish, which occurred in that city on 31 October 1877

    It weighs more than a "bad marriage," my grandmother used to say about
    that enormous black telephone in the neighbor's house. It had a very
    short cord and after making a call my index finger was covered with the
    dust from under the dial. Still, I waited anxiously for the shout that
    announced my mother was calling from her work or from some province. We
    went running up the stairs to glue our ears to the receiver and listen
    to what the almost metallic voice said on the other end. Among the more
    than ten families living in that tenement, only two had telephones. So
    any quarrel with the owners of this important gadget would leave you
    helpless, incommunicado.

    If, in March of 2008, Raul Castro had imagined the role cell phones
    would play in Cuba's incipient civil society, he probably never would
    have authorized their use. Before that date, Cubans had to ask a
    foreigner to take out a cell phone contract and then allow them the use
    of the service. The desired SIM card could only be acquired by the same
    people who could enjoy the hotel rooms and car rentals, in short, by
    people who had not been born on this Island. Fortunately, this apartheid
    ended almost four years ago, and since that date more than 1.2 million
    users have contracted with Cubacel for prepaid service. This figure
    shouldn't please us, because we are still far behind the rest of the
    Latin American nations.

    Despite the limitations of its high cost, low coverage area in many
    places in the country, and the temporary suspensions of service to
    "inconvenient" users, cell phones have changed our lives. At this time,
    the ability to send and receive text messages has strengthened contact
    between citizens, fostered the exchange of news, and given us the
    invaluable ability to post Twitter messages without Internet access. A
    few days ago the price of internal text messages was reduced by 44%,
    though we are still light years above the prices in effect in the rest
    of the world. If the objective of the country's only telephone company
    is to attract more customers and raise profits, they will also have to
    accept the collateral affect of the freeing up of information and
    communications that this will bring. Cubacel calculates the economic
    benefits, but it is incapable of realizing — in its true potential — the
    powerful social tool that we now carry in our pockets.

    7 February 2011


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